liganationzPrivacy Policy

This page describes what we collect when you use liganationz and how we keep that data protected. We take your privacy seriously. When you open an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or play our games, you share personal information with us. We handle that information securely and transparently.

Our privacy practices comply with applicable data-protection laws in the jurisdictions where we operate. We do not sell your information to third parties. We share data only with payment processors, compliance partners, and service providers bound by confidentiality agreements. You have rights over your data: you can request access, correction, or deletion under our policy and relevant law.

If you have privacy questions, contact our support team. We respond within 24 hours.

What personal data we collect on liganationz

We collect information in several categories:

Account registration

When you register with liganationz, we ask for your email address, full name, date of birth, phone number, and a secure password. These data are necessary to create and manage your account. Your email is used for login and to send account notifications (deposit confirmations, withdrawal status, support responses). Your phone number is optional but recommended for account recovery and two-factor authentication.

Know Your Customer (KYC) verification

Before your first withdrawal from liganationz, we require verification documents. We collect:

• A copy of your government-issued ID (KTP, passport, or driver's license).
• Proof of your residential address (utility bill, lease agreement, or bank statement).
• In some cases, a selfie holding your ID.

We store these documents securely and use them only to verify your identity and comply with anti-fraud and anti-money-laundering regulations. We retain verified information for 7 years, as required by law.

Payment information

When you deposit or withdraw via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction details: amount, date, time, and payment method. We do not store full card numbers, bank account details, or wallet credentials on our servers. These sensitive details are handled directly by your bank or payment provider.

Gameplay and account activity

We log your gameplay on liganationz: which games you play, bet amounts, win/loss outcomes, session duration, and timestamps. We use this data to calculate your account balance, process payouts, investigate disputes, and detect fraud. This information is tied to your account and is not shared with third parties except as required by law.

Device and usage information

We collect data about your device (type, operating system, browser, IP address) and how you use liganationz (pages visited, session duration, clicks, errors). This helps us improve the platform, diagnose technical issues, and detect unusual account activity. We use cookies and similar technologies for these purposes (see our Cookies section below).

How we use your data on liganationz

We use your personal data for these purposes:

• Account management: We verify your identity, manage your balance, process deposits and withdrawals, and handle account recovery.
• Legal and regulatory compliance: We fulfill Know Your Customer (KYC) requirements, detect fraud and money laundering, comply with gambling laws, and respond to lawful requests from authorities.
• Customer support: We use your data to answer your questions, resolve disputes, and improve our service.
• Communication: We send account confirmations, gameplay summaries, promotional updates (if you opt in), and important notices to your email or phone.
• Platform improvement: We analyze liganationz usage patterns to enhance game performance, payment speed, and user interface.
• Fraud and security: We monitor for unauthorized access, duplicate accounts, and suspicious betting patterns. This protects you and our platform.

We do not use your data for automated decision-making that produces a legal effect on you (e.g., we do not deny you service based solely on an algorithm).

Third-party processors and data sharing

We share your data with service providers who help us operate liganationz:

• Payment processors: mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment, online payment, e-wallet, mobile banking receive transaction data necessary to process your deposits and withdrawals. They are bound by confidentiality agreements.
• Compliance partners: We share KYC documents and transaction history with third-party compliance firms for anti-fraud and anti-money-laundering verification.
• Hosting and infrastructure: Our servers may sit outside your jurisdiction. Data may be stored in different countries, but we maintain encryption and security standards regardless of location.
• Legal requests: We disclose data when required by law, court order, or legitimate government request. We attempt to notify you of such requests unless prohibited by law.

We never sell your personal data to advertisers, data brokers, or marketing firms.

Your privacy rights on liganationz

Under applicable data-protection laws, you have the following rights:

Right to access

You can request a copy of the personal data we hold about you on liganationz. Contact [email protected] with "Data Access Request" in the subject line. We provide your information within 30 days.

Right to correction

If your personal data is inaccurate or incomplete, you can update it in your liganationz account settings (name, email, phone, address). If you cannot correct it yourself, contact our support team.

Right to deletion

You can request deletion of your personal data in certain cases. Note that we must retain your data for 7 years after your final transaction to comply with financial and gambling regulations. We cannot delete data that is subject to legal holds or ongoing disputes.

Right to restrict processing

In some circumstances, you can restrict how we use your data. For example, if you believe your data is inaccurate, you can ask us to restrict processing while we verify it. Restrictions do not apply to data we must process for legal compliance.

Right to opt out of marketing

If we send promotional emails or SMS about liganationz offers, you can unsubscribe by clicking "Unsubscribe" in any email or by updating your preferences in your account settings. You will continue to receive transactional messages (deposit confirmations, withdrawal status).

Cookies and tracking technologies

We use cookies and similar technologies (web beacons, pixels, local storage) on liganationz to:

• Session management: Keep you logged in across pages and devices.
• Analytics: Track which pages and games are popular, where users encounter errors, and how they navigate liganationz.
• Security: Detect fraud and prevent unauthorized access to your account.
• Personalization: Remember your preferences (language, display mode, game history).

Most cookies are session-based (deleted when you close your browser). Some are persistent (remain on your device). You can disable cookies in your browser settings, but this may limit liganationz functionality. We do not use third-party advertising cookies that track you across the internet.

Data retention on liganationz

We retain your data only as long as necessary:

• Active accounts: While you use liganationz, we keep your account data (email, payment methods, transaction history).
• Closed accounts: After you close your account, we retain essential data (verification documents, transaction records) for 7 years for legal and tax compliance.
• Dispute data: If a dispute is under investigation, we retain related data until resolution plus 1 year.
• Support tickets: We keep support correspondence for 2 years unless deletion is requested.

Contact us about privacy

If you have questions or concerns about our privacy practices on liganationz, or if you wish to exercise your rights, contact us:

• Email: [email protected]. Subject line: "Privacy Request".
• Support team: Use live chat 24/7 in English or Indonesian.
• Mailing address: Available upon request via [email protected].

We respond to all privacy requests within 30 days. If you are unsatisfied with our response, you may have the right to lodge a complaint with the data-protection authority in your jurisdiction.

Changes to this privacy policy

We may update this privacy policy from time to time. We notify you of material changes via email or a prominent notice on liganationz. Continued use of liganationz after changes constitute your acceptance of the new policy. Check this page periodically for updates.

This privacy policy was last updated in 2024. We are committed to protecting your privacy while you use our platform.